COMFORTNOTES · SHARED RESOURCES
System Requirements
For clinicians, clinics and the people they support.
Content reviewed 5 October 2026 · capability and assurance statements are scoped below.
Before your first appointment
Use a maintained browser on an updated device, a stable internet connection and the secure HTTPS website. Recording requires a working microphone and browser permission. Clinic networks must allow the application and its recording connection.
Test with fictional information first: sign in, record a short dictation, check transcription, save, reopen and export. Live recording support can vary by browser, device and network.
Compatibility status
Responsive layouts are checked in automated browser tests. This is not certification across every browser, mobile device or assistive technology. We have not published a fully verified browser/version support matrix.
Keep the recording tab open and the device awake. Avoid switching apps or locking a mobile device while recording. Refreshing or closing can lose unsaved work and in-tab audio. Offline recording and offline saving are not promised.
If something does not work
Check microphone permission, the selected input device, connection and any visible allowance or processing notices. Do not start repeated recordings to work around a failure. Keep unsaved work open and contact support with your device, browser version and error code—without patient information.